Benefits of Outsourcing

  • Control capital costs

  • Increase efficiency

  • Reduce labour costs

  • Start new projects quickly

  • Focus on your core business

  • Access to specialist skills and resource

 

Our Total Solution - SLA driven 

  1. Proven methology of problem-solving process
  2. Assured of level of professional service
  3. Digitised Incident reporting and tracking
  4. Helpdesk management tool
  5. On-site problem resolution 
  6. Problem log system
  7. Monthly Review
 

Our Team of IT Professionals are Certified Experts

Outsource Your IT

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Today, businesses are often faced with more technology work and needs but less budget for IT spending or personnel. With technology moving at such a fast pace, it is difficult to stay ahead, both in terms of staff and equipment. Outsourcing all or part of your IT personnel and service requirements to UBS certified experts allows you to concentrate on your core business functions. 

UBS has a proven track record of providing high quality and effective solutions at a reasonable cost to meet our customers' IT needs. Working in partnerships with UBS gives our customers seamless access to the skills and expertise. Many of our customers have trusted our tailored outsourcing solutions and have been our partners for years, as we share their work ethics and dedication for success and have helped them meet their IT challenges and move their business forward,   

Professional Manpower Services

For organisations who are seeking professionals with specific skills able to start working on projects immediately or undertake short-term assignments. Our team of skilled, IT professionals can complete the tasks for you. No pressure on your HR department on hiring suitable people for the job. Lower your overheads on maintaining skilled professionals.

  • Programmers, Application Development and Maintenance

  • Desktop Support, End-user Support

  • Engineers - network and server support

  

Managed Infrastructure Services

  • Hardware Services

    • Annual Maintenance Contracts
    • Preventive Maintenance - We perform periodic (weekly, fortnightly, monthly, bi-monthly, quarterly depending on customers' requirements) maintenance (checking, cleaning) of customers' hardware to ensure that they are performing at optimal levels. This helps prolong the lifespan of hardware and decrease the occurences of failures.
  • Helpdesk, OnSite Support
    • We provide a full range of desktop, softwares, systems and infrastructure support. End-user support includes trouble-shooting for all kinds of problems such as PC network connectivity, internet connections, general PC hardware diagnosis, printers, drivers, technical support and problem resolutions. Depending on user requirements, we perform installations, maintenance and upgrading of systems/software so that they perform at their optimal level. We also have an efficient problem escalation procedure.

  • Managed Operations

    • Planning, Design and Consultancy Service - services include analysis, design, installation and/or migration planning for your multivendor hardware and software.

    • Relocation Services - services that help you plan and manage the moving of your IT systems and facilities safely and efficiently

       

    • Migration Services - help you migrate your applications and data to your new multivendor hardware and software environment 

       

    • IT Consolidation - we take a holistic approach in assessing your infrastructure and business needs before proposing a physical consolidation of your IT assets/ application and data integration/location centralisation.